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Case study

Job costing and approvals off spreadsheets and into an app

An employee-owned mechanical contractor with about 200 field staff across the US Pacific Northwest ran job costing, change orders and equipment scheduling in shared spreadsheets. We replaced them with one web application the whole company works in.

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app.client.com/dashboard

4,812

Active users

99.98%

Uptime

142ms

p95 latency

The engagement, in short

OlDevs built a web application on Laravel and PostgreSQL for an employee-owned mechanical contractor, with roles for field supervisors, project managers, controllers and owners, so approvals follow a defined route rather than a group chat.Crew and equipment scheduling share one calendar with conflict detection, and reporting reads the live records instead of an exported copy. Field staff use it in a phone browser, with nothing to install. The work retired 31 spreadsheets, put a first release into production use in 6 wk, and cut the time to price a change order by 63%.

Key facts

01Client
An employee-owned mechanical contractor with about 200 field staff across the US Pacific Northwest
02Industry
Construction and trades
03Services
Web app development, full-stack development
04Duration
9 months
05Platforms
Laravel and PostgreSQL web application, phone browser for field staff
06Outcome
31 spreadsheets retired, first release in production use in 6 wk

The challenge

The spreadsheets had quietly become the system

Job costing, change orders, equipment scheduling and time approvals all lived in shared spreadsheets that three people knew how to repair. Two crews could be booked on the same excavator, and a change order could sit in an inbox for a week before anyone priced it. Growth had made the workarounds more expensive than the work itself.

01

Three people held the whole thing together

The costing and scheduling workbooks were understood by only three staff. A holiday or a resignation was an operational risk, and nobody else could safely change a column without breaking a report somewhere downstream.

Key person risk · Data integrity

02

Equipment booked twice

Crew scheduling and equipment scheduling lived in separate sheets with no check between them, so two crews could be assigned the same excavator on the same morning. The conflict usually surfaced on site, once one of the crews had already travelled.

Scheduling · Field operations

03

Change orders stuck in inboxes

A change raised in the field was emailed, forwarded and sometimes forgotten, so pricing could wait a week. Work carried on in the meantime, which meant the company was either absorbing the cost or arguing about it with the client much later.

Approvals · Margin

04

Reporting on yesterday's copy

Every report began with somebody exporting and reconciling sheets, so the numbers were always a few days old and never quite matched between departments. Owners were making decisions on a picture that had already changed underneath them.

Reporting · Job costing

What we built

One application, defined routes, one shared calendar

OlDevs built a web application on Laravel and PostgreSQL with roles for field supervisors, project managers, controllers and owners, so approvals follow a defined route rather than a group chat. Crew and equipment scheduling share one calendar with conflict detection, and reporting reads the live records instead of an exported copy. Field staff use it in a phone browser, with nothing to install.

01

Roles and routed approvals

Field supervisors, project managers, controllers and owners each see the queue that belongs to them, and time, cost and change approvals follow a defined route with a visible status. Nothing depends on somebody noticing a message in a group chat.

Laravel · Workflow

02

One calendar with conflict detection

Crews and equipment are scheduled on the same calendar, and the application refuses an assignment that would put two crews on one asset, showing the booking it clashes with. The conflict surfaces while the schedule is still being made rather than on site.

Scheduling · Conflict detection

03

Live job costing and reporting

Hours, costs and approved changes post against the job as they happen, and reports read those records directly. Owners and controllers look at the same numbers on the same day instead of reconciling two different exports.

PostgreSQL · Reporting

04

Built for a phone browser

Field staff open the application in the browser on the phone they already carry, with nothing to install and no app store account to create. Time entry, change requests and approvals are short forms built for a small screen rather than a desk.

Mobile web · Field usability

Process

How the engagement ran.

  1. Ride along with the work

    We sat with supervisors, project managers and controllers, walked through the live spreadsheets, and traced how a change order actually moved from a job site to an invoice.

  2. Model the data first

    Jobs, cost codes, crews, equipment, changes and approvals were modelled in PostgreSQL before any screens, so the reports the owners needed were possible by design.

  3. Ship a first release fast

    Rather than a year of building in the dark, a first release went into production use in 6 wk, starting with the workflow that hurt most and growing from real daily use.

  4. Add modules with a demo every week

    Scheduling, job costing, time approvals and reporting were added in sequence, with a working demo every week so the team could redirect the build before anything set.

  5. Retire the spreadsheets deliberately

    Each workbook was replaced, reconciled against the application for a period, then retired on a date the team agreed, until all 31 of them were out of daily use.

Stack

What it was built with.

Application

LaravelRole based access controlRouted approvalsServer rendered interface

Data

PostgreSQLDatabase migrationsAudit trail on recordsScheduled backups

Front end

Responsive mobile web interfaceProgressive enhancementClient side and server side validationLarge touch targets for field use

Reporting and documents

Live report queriesChange order recordsImport from legacy workbooksIn application notifications

Delivery

Git based workflowStaging environmentAutomated testsApplication and error monitoring

31

Spreadsheets retired

6 wk

First release in production use

−63%

Time to price a change order

Outcomes

What changed for the client.

01

Spreadsheets out of the critical path

31 spreadsheets were retired, so job costing, scheduling and approvals no longer depend on the three people who knew how to repair a broken workbook.

02

Value in production quickly

The first release was in production use in 6 wk, which meant the team was already working differently while the rest of the application was still being built.

03

Change orders priced in days, not weeks

Time to price a change order fell 63% once requests were raised in the application, routed to a named approver and visible to everyone waiting on them.

04

No more double booked equipment

Crews and assets share one calendar with conflict detection, so a clash is caught when it is booked rather than on the morning two crews arrive for the same excavator.

In their words

The client on the result.

Change orders get priced the same week they are raised, and I have stopped hearing about double booked equipment.
AE

Operations director, employee-owned mechanical contractor

Construction and trades

FAQ

Questions about work like this.

That was the main design constraint. The application runs in the browser on the phone they already carry, with nothing to install and no app store account to set up. Time entry, change requests and approvals use large targets and short forms, and supervisors tried them in a working demo every week while the build was still open to change.

In stages. We started with the workflow causing the most pain and had a first release in production use in 6 wk, then added scheduling, costing, approvals and reporting module by module. Each workbook ran alongside the application until the numbers reconciled, and was then retired on an agreed date.

Crews and equipment sit on one calendar backed by one database, and the application checks availability the moment an assignment is saved. A clash is refused and the conflicting booking is shown, so the scheduler resolves it there instead of discovering it in the field.

Reports read the live records rather than an exported copy, so job costing, approved changes and hours all reflect what was entered today. We modelled the data around the questions controllers and owners asked in the first workshops, which is why those reports exist without a nightly reconciliation.

Yes. You own all code, designs, accounts and IP. It is a standard Laravel and PostgreSQL application with migrations, tests and documentation in your own repository, so any competent Laravel team can pick it up. We stay involved for as long as that is useful to you, not because you are locked in.

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