Agents and automations that clear the manual backlog

A first workflow typically moves from mapping to production in four to six weeks. Simple integrations with clean APIs can go live sooner, while workflows that need RPA on legacy screens or several approval paths take longer. We agree a schedule after the mapping step, once we know exactly how many systems and hand-offs are involved.

Access to the people who run the process today, a set of sample cases (real or anonymised), and read access to the systems involved, such as your CRM, ticketing tool or document store. We also ask for a named owner on your side who can approve what the agent is and is not allowed to do. Nothing needs to be built or cleaned up before we start; the mapping step surfaces that work.

We choose per project. For agents we work with the major model providers and open-weight models, run through orchestration frameworks, and use low-code platforms such as n8n, Make or Zapier for simpler flows where they fit. For RPA we use established bot tooling. Everything connects through your systems' APIs and webhooks, and we can deploy in your cloud account or ours.

Every run is logged with its inputs, decisions, outputs and duration, so we report tasks completed, exceptions escalated, time saved against the manual baseline and error rate. You get a dashboard from the first day of the pilot and a monthly review covering accuracy, cost per run and where the agent asked for help most often.

You do. Code, prompts, workflow definitions and any fine-tuned models are delivered to your repositories, and platform accounts are opened in your organisation's name. Your data stays in your systems; agents read and write through your APIs and keep nothing beyond what logging requires. If we part ways, everything keeps running without us.

As one team. A practice lead runs the engagement, your process owner joins weekly reviews, and your IT staff or developers get access to the same repositories and staging environment we use. We document every connector and agent, and hand over with training so your team can adjust rules and add workflows without calling us.

It depends on the number of workflows, the systems involved and whether RPA or custom agents are needed, so we scope each project individually. Request a quote with a short description of the process you want to automate and we will reply within one business day with a scoped estimate and a recommended first workflow.